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HIFIPRO SUGGESTION
WHO WE ARE
In 2016, was born the idea of creating HIFIPRO, an e-commerce web site dedicated to sell new products. Mario Gagnon, owner of Audio d’occasion since 1985, has been nourishing his music passion since childhood. This fascination led him to shine in his studies and projects. Dedication, time and love for sound and its reproduction, have led him to open his shop. It will quickly become a reference as a specialized hi-fi shop in Canada. His team and himself put lots of time to keep track of all the new technologies and products. After over 30 years of success, Audio d’occasion has acquired one of the most loyal clientele, has participated and obtained several consumers and professionals recognition at several audio shows. Because they’re already shipping items across Canada, Mario decided to create HIFIPRO. It is with great confidence that him and his team are ready to offer you the best products and services. Our goal, is to help you to make the best possible choice according to your needs and criteria.
Google Rating
4.8 
4.8
John Davis
04:44 09 Feb 16
Mario is an incredible owner, very patient, informative even when not making a sale. His integrity and authenticity are without equal. An owner has to be judged to be honest when he learns the potential buyer lives in the US and he is not allowed to sell the product in the US and then referred me to the US distributor for help. To all in Canada.. highly recommend giving Mario a chance!
A. W
04:58 14 Dec 16
Experienced and Helpfull staff. Very satisfied.
Max Hazan
19:14 10 Dec 15
This store has an excellent selection, much better than many high-end stores in Montreal. They have lots of brands and products, both new and used. We had budgeted about $3,000 for speakers and spent the entire day driving around town looking at amps and speakers at every store we could find and we finished the day at Audio d'Occasion. We regretted not starting the day there; it would have saved us a lot of time.The staff is honest, knowledgeable, and enthusiastic about what they do. They do not hesitate to offer demonstrations, audition speakers, and make helpful suggestions, all in a low pressure environment. Some audio dealers feel like used car salesmen and push whatever they have in store. Not these guys. After listening to all kinds of music on different speakers and different setups, asking every imaginable question, and chatting with Sylvain, we walked out of there with a pretty good idea of the speakers we wanted but, like anyone reading this review, we had to read everything about them on the internet before going through with it. Every single thing Sylvain had explained about the speakers was right there in every product review we read. We came back Wednesday morning to order the speakers, left a deposit, and got a call a couple of hours later. They had arrived. I showed up just before closing. It took a couple of minutes to complete the transaction, they loaded the speakers into my car, shook my hand, and that was it!Our experience was so positive we will definitely be back for anything and everything audio related. This place is pure awesome.
MrYogacraig
23:22 07 Feb 16
I recently purchase a new Rega DAC-R from Audio d'Occasion. I received a factory-fresh unit for ca. 40% of what it would have cost locally, due to a great sale price and very good exchange rate. Shipping took ca. nine days, about four of which were spent in US Customs. I haven't connected the DAC to my system yet, as I am considering which coax interconnect to buy, though since the box was sealed and the unit powers up, everything looks fine. Thank you, M. Gagnon, I look forward to more purchases. UPDATE: Just received a bill from UPS for Duty, $22. That had been accounted for (duty calculator). No-one mentioned UPS brokerage charge of $57. Who messed up? Don't know. Don't buy from Canada. I won't repeat this experience.
Daniel Geoffrion
16:43 12 Feb 16
Love this place, these Boys always give me A-1 service & advise ( with a big smile ), whether it's for new components or to get my old gear fixed '' Martin the magician '' knows his stuff'' at the repair shop... Mario, Stéphane ( le maître ) & Sylvain are like a second family to me 🙂
Chris Yorke
21:44 12 Oct 17
Only have mail order experience with Audio d’Occasion, but it has been fantastic. Once for a purchase and once for warranty work, they were professional and expeditious. Will use again.
Shawn Layne
16:27 20 Feb 18
I just recently purchased new speakers and a CX A60 Cambridge Audio amp from audio d’ occasion . My experience dealing with Mario was A1 from beginning to end. His knowledge and his patience was first class. I highly recommend shopping and dealing with Mario as I drive from Whitby Ontario to Montreal to make my purchase.
Thanks again for excellent service.
Dennis Layne
00:54 09 Jan 18
Audio d'Occasion is a really good HiFi audio store. Shopped at the store a few years ago based on recommendation, and remember it being a very positive experience. Recently made a second visit and the experience was a great again. Don't often write reviews, but Mario and the store really deserve it!
Very knowledgeable staff that do their best meet the customers needs and budget.
Christian Beauvais
21:33 25 Apr 18
Belle boutique. Excellent service!
Anthony Coolburn
00:00 15 Jun 18
Great place, unique stuff..
Michael Maglietta
01:14 16 Sep 18
Service and Products are Unparalleled!Although I’ve only ordered online from HiFiPro/Audio d’Occasion, I’ve had the pleasure of dealing with the owner, Mario, via email. I must say that he is a man of great integrity, honesty and really cares about his customers. He goes out of his way to ensure that there is 100% customer satisfaction. The store has a fantastic selection – everything from good quality beginners’ equipment to high end audiophile components. I prefer to buy Canadian products, and support and shop at Canadian dealers like HiFiPro/Audio d’Occasion. I am very pleased I found this gem of a store – they have my respect, and will continue to get my business.Thanks again Mario, and everyone at HiFiPro/Audio d’Occasion.Michael M.
Dave Benoit
23:49 26 Sep 18
Very impressive customer service.I was not a customer yet submitted a detailed technical question irt a turntable purchased from another company.Several of the employees took the time to weigh in on my situation with detailed responses. I was very impressed so I opened a google account to submit this review.Thanks to Michel, Mario and others.
S W
14:38 15 Oct 18
This was my second purchase from Mario Gagnon at Hifipro.ca and I started my inquiry not knowing it was Thanksgiving Day until after and didn't expect a reply until the beginning of the week. He got back to me that day with the information and advice I requested. I made my decision to purchase the item online from Mario and everything was so professional and he was quick to reply and ship my order out. Recieved my order in 3 business days. He is very knowledgeable and courteous. Very pleased and will order again.
dominique le bourhis
22:10 01 Dec 18
Honnête et compétent, merci beaucoup Mario! AAA++++
Christian Ayotte
17:54 29 Dec 18
Have 2 sided experiences and sadly the bad one always take over the good one. Dealt with Stephane who's not only a great advisor but also someone who's easy to get along with and who's super honest and upfront.On the flip side my experience with the owner is on the other side of the spectrum. I won't say more outside that if it was not for a credit line I have there I would not shop there, or online, anymore.Chris
Barron Thompson
15:45 01 Feb 19
Exposure 2010S integrated amplifier:Mario (the owner) was quick to respond to the one question I had and he made an extra effort to ship it out later that day. Highly recommended!
gfongmach1
14:47 08 Feb 19
Great staff, polite, pleasant, knowledgeable. Excellent shopping experience! Wish more retailers were like this! Excellent products!
Ross Drake
01:10 08 Mar 19
I ran across an ad for a set of speaker cables I was interested in but not in eBay, so I called Audio d'Occasion directly - and got the owner who turned out to be Mario and we worked out a deal.He was a pleasure to deal with and a real gentleman and after of a few emails we sorted it out and just 2 days later I received the cables via UPS professionally packaged and looking like new (they were listed as used).I plugged them in and couldn't have been more delighted. They were terrific. I would happily do business with Mario anytime in a heartbeat.Thank you Mario
Mario is an incredible owner, very patient, informative even when not making a sale. His integrity and authenticity are without equal. An owner has to be judged to be honest when he learns the potential buyer lives in the US and he is not allowed to sell the product in the US and then referred me to the US distributor for help. To all in Canada.. highly recommend giving Mario a chance!
John Davis
04:44 09 Feb 16
Experienced and Helpfull staff. Very satisfied.
A. W
04:58 14 Dec 16
This store has an excellent selection, much better than many high-end stores in Montreal. They have lots of brands and products, both new and used. We had budgeted about $3,000 for speakers and spent the entire day driving around town looking at amps and speakers at every store we could find and we finished the day at Audio d'Occasion. We regretted not starting the day there; it would have saved us a lot of time.The staff is honest, knowledgeable, and enthusiastic about what they do. They do not hesitate to offer demonstrations, audition speakers, and make helpful suggestions, all in a low pressure environment. Some audio dealers feel like used car salesmen and push whatever they have in store. Not these guys. After listening to all kinds of music on different speakers and different setups, asking every imaginable question, and chatting with Sylvain, we walked out of there with a pretty good idea of the speakers we wanted but, like anyone reading this review, we had to read everything about them on the internet before going through with it. Every single thing Sylvain had explained about the speakers was right there in every product review we read. We came back Wednesday morning to order the speakers, left a deposit, and got a call a couple of hours later. They had arrived. I showed up just before closing. It took a couple of minutes to complete the transaction, they loaded the speakers into my car, shook my hand, and that was it!Our experience was so positive we will definitely be back for anything and everything audio related. This place is pure awesome.
Max Hazan
19:14 10 Dec 15
Love this place, these Boys always give me A-1 service & advise ( with a big smile ), whether it's for new components or to get my old gear fixed '' Martin the magician '' knows his stuff'' at the repair shop... Mario, Stéphane ( le maître ) & Sylvain are like a second family to me 🙂
Daniel Geoffrion
16:43 12 Feb 16
Only have mail order experience with Audio d’Occasion, but it has been fantastic. Once for a purchase and once for warranty work, they were professional and expeditious. Will use again.
Chris Yorke
21:44 12 Oct 17
I just recently purchased new speakers and a CX A60 Cambridge Audio amp from audio d’ occasion . My experience dealing with Mario was A1 from beginning to end. His knowledge and his patience was first class. I highly recommend shopping and dealing with Mario as I drive from Whitby Ontario to Montreal to make my purchase.
Thanks again for excellent service.
Shawn Layne
16:27 20 Feb 18
Audio d'Occasion is a really good HiFi audio store. Shopped at the store a few years ago based on recommendation, and remember it being a very positive experience. Recently made a second visit and the experience was a great again. Don't often write reviews, but Mario and the store really deserve it!
Very knowledgeable staff that do their best meet the customers needs and budget.
Dennis Layne
00:54 09 Jan 18
Belle boutique. Excellent service!
Christian Beauvais
21:33 25 Apr 18
Great place, unique stuff..
Anthony Coolburn
00:00 15 Jun 18
Service and Products are Unparalleled!Although I’ve only ordered online from HiFiPro/Audio d’Occasion, I’ve had the pleasure of dealing with the owner, Mario, via email. I must say that he is a man of great integrity, honesty and really cares about his customers. He goes out of his way to ensure that there is 100% customer satisfaction. The store has a fantastic selection – everything from good quality beginners’ equipment to high end audiophile components. I prefer to buy Canadian products, and support and shop at Canadian dealers like HiFiPro/Audio d’Occasion. I am very pleased I found this gem of a store – they have my respect, and will continue to get my business.Thanks again Mario, and everyone at HiFiPro/Audio d’Occasion.Michael M.
Michael Maglietta
01:14 16 Sep 18
Very impressive customer service.I was not a customer yet submitted a detailed technical question irt a turntable purchased from another company.Several of the employees took the time to weigh in on my situation with detailed responses. I was very impressed so I opened a google account to submit this review.Thanks to Michel, Mario and others.
Dave Benoit
23:49 26 Sep 18
This was my second purchase from Mario Gagnon at Hifipro.ca and I started my inquiry not knowing it was Thanksgiving Day until after and didn't expect a reply until the beginning of the week. He got back to me that day with the information and advice I requested. I made my decision to purchase the item online from Mario and everything was so professional and he was quick to reply and ship my order out. Recieved my order in 3 business days. He is very knowledgeable and courteous. Very pleased and will order again.
S W
14:38 15 Oct 18
Honnête et compétent, merci beaucoup Mario! AAA++++
dominique le bourhis
22:10 01 Dec 18
Exposure 2010S integrated amplifier:Mario (the owner) was quick to respond to the one question I had and he made an extra effort to ship it out later that day. Highly recommended!
Barron Thompson
15:45 01 Feb 19
Great staff, polite, pleasant, knowledgeable. Excellent shopping experience! Wish more retailers were like this! Excellent products!
gfongmach1
14:47 08 Feb 19
I ran across an ad for a set of speaker cables I was interested in but not in eBay, so I called Audio d'Occasion directly - and got the owner who turned out to be Mario and we worked out a deal.He was a pleasure to deal with and a real gentleman and after of a few emails we sorted it out and just 2 days later I received the cables via UPS professionally packaged and looking like new (they were listed as used).I plugged them in and couldn't have been more delighted. They were terrific. I would happily do business with Mario anytime in a heartbeat.Thank you Mario
Ross Drake
01:10 08 Mar 19
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FREE DELIVERYOn all order over $99
Shipping is free on most orders over $99* in Canada with the exception of Nunavut, Yukon and the Northwest Territories. Some products of irregular size and weight or other reasons may not qualify for free shipping.
guaratee 30 days
If within 30 days of receipt of your product, you are not completely satisfied with your purchase, you can return it to us for exchange or credit note (excluding freight, insurance and customs) specifying the reason for the return . A 15% charge (or more) will be applied on any returned order.
PAYMENT All payment be secured
Your order will be shipped to the address associated with your credit card or PayPal account. Accepted payment methods include Visa, MasterCard, Discover, Visa / MasterCard Debit, Paypal, Apple Pay, Android Pay and Email / Interac. We will deliver the goods only to the billing address of the credit card or PayPal account, no post office box
HIFIPOINT REWARD POINTS PROGRAM
Buy $ 10 CAD and receive 100 points (equivalent to $ 0.50 CAD discount) on your next purchase. This corresponds to a 5% discount on the purchase you made previously. You must accumulate a minimum of 20000 points in order to use them on a single purchase (corresponding to a minimum discount of $ 100).